Our Philosophy

FAQs

Have Questions? Find Your Answers Here!

How do I find a product I'm looking for?

To find a product you're looking for, use the convenient search bar located at the top of the page.

Why should I sign up to your email list?

Signing up to our email list is crucial to not miss out on exclusive drops and excellent deals.

How can I contact JP Allure?

If you have any questions, please email us at info@jpallure.com. We will respond to you within 24 hours.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 2-4 weeks to arrive.

How do I return an item?

Please contact us at info@jpallure.com.